Pricing Disclosure

Last Updated: January 2025

This Pricing Disclosure explains how charges work on the CampaignCommander platform operated by Romain Berg, doing business as CampaignCommander.

CampaignCommander is a pay-as-you-go service. There are no subscriptions and no recurring monthly fees. For complete billing terms, see our Billing and Cancellation Policy.

How Pricing Works

CampaignCommander uses prepaid, usage-based billing.

  • You add funds to your account balance in advance
  • Charges are deducted from your balance as you use platform services
  • You are billed only for what you use

No Subscriptions or Contracts

There are:

  • No subscriptions
  • No minimum commitments
  • No long-term contracts

You may use the platform as much or as little as you want.

Services That May Incur Charges

Charges may apply for the following services:

  • Email sending
  • SMS and MMS messaging
  • Voice calling
  • Physical mailing coordination
  • Data validation or data cleaning services
  • Other features made available within the platform

Rates may vary based on usage type, destination, carrier, or service provider costs. See our Pricing page for current rates.

Rate Visibility

Current rates are displayed:

  • Inside the platform interface
  • Within feature-specific documentation
  • At the point of use where applicable

By using a service, you agree to the rate shown at the time of use.

Rates may change due to provider or carrier cost changes. Updated rates will be reflected in the platform.

Prepaid Account Balances

Funds added to your account:

  • Are prepaid
  • Are stored as an account balance
  • Do not expire while the account remains active
  • Are not refundable
  • Are not transferable
  • Have no cash value

Unused balances remain available until used or forfeited upon account deletion. For complete balance terms, see our Billing and Cancellation Policy.

Usage Responsibility

You are responsible for:

  • Monitoring your account balance
  • Monitoring usage activity
  • Ensuring sufficient funds are available

If your balance reaches zero, services may pause until additional funds are added.

Credits for Service Issues

If a service fails due to a confirmed issue caused by CampaignCommander, we may issue credits to your account balance.

Credits:

  • Are applied to your balance only
  • Are not refundable
  • Are issued at our discretion

Credits are intended to offset future usage.

No Refund Policy

We do not provide refunds for:

  • Unused balances
  • Accidental usage
  • User error
  • Changes in business needs
  • Account cancellation or deletion

Stopping use of the platform or deleting your account forfeits any remaining balance. See our Billing and Cancellation Policy for complete refund terms.

Taxes and Fees

You are responsible for any applicable taxes, fees, or government charges associated with your use of the platform, unless otherwise stated.

Questions About Pricing

If you have questions about pricing or usage, contact: support@campaigncommanderapp.com

Changes to Pricing Disclosure

We may update this Pricing Disclosure from time to time. Changes are effective when posted. Continued use of the platform constitutes acceptance of the updated disclosure.

Contact Information

Romain Berg dba CampaignCommander

113 South Monroe Street

Tallahassee, FL 32301