Pricing Disclosure
Last Updated: January 2025
This Pricing Disclosure explains how charges work on the CampaignCommander platform operated by Romain Berg, doing business as CampaignCommander.
CampaignCommander is a pay-as-you-go service. There are no subscriptions and no recurring monthly fees. For complete billing terms, see our Billing and Cancellation Policy.
How Pricing Works
CampaignCommander uses prepaid, usage-based billing.
- You add funds to your account balance in advance
- Charges are deducted from your balance as you use platform services
- You are billed only for what you use
No Subscriptions or Contracts
There are:
- No subscriptions
- No minimum commitments
- No long-term contracts
You may use the platform as much or as little as you want.
Services That May Incur Charges
Charges may apply for the following services:
- Email sending
- SMS and MMS messaging
- Voice calling
- Physical mailing coordination
- Data validation or data cleaning services
- Other features made available within the platform
Rates may vary based on usage type, destination, carrier, or service provider costs. See our Pricing page for current rates.
Rate Visibility
Current rates are displayed:
- Inside the platform interface
- Within feature-specific documentation
- At the point of use where applicable
By using a service, you agree to the rate shown at the time of use.
Rates may change due to provider or carrier cost changes. Updated rates will be reflected in the platform.
Prepaid Account Balances
Funds added to your account:
- Are prepaid
- Are stored as an account balance
- Do not expire while the account remains active
- Are not refundable
- Are not transferable
- Have no cash value
Unused balances remain available until used or forfeited upon account deletion. For complete balance terms, see our Billing and Cancellation Policy.
Usage Responsibility
You are responsible for:
- Monitoring your account balance
- Monitoring usage activity
- Ensuring sufficient funds are available
If your balance reaches zero, services may pause until additional funds are added.
Credits for Service Issues
If a service fails due to a confirmed issue caused by CampaignCommander, we may issue credits to your account balance.
Credits:
- Are applied to your balance only
- Are not refundable
- Are issued at our discretion
Credits are intended to offset future usage.
No Refund Policy
We do not provide refunds for:
- Unused balances
- Accidental usage
- User error
- Changes in business needs
- Account cancellation or deletion
Stopping use of the platform or deleting your account forfeits any remaining balance. See our Billing and Cancellation Policy for complete refund terms.
Taxes and Fees
You are responsible for any applicable taxes, fees, or government charges associated with your use of the platform, unless otherwise stated.
Questions About Pricing
If you have questions about pricing or usage, contact: support@campaigncommanderapp.com
Changes to Pricing Disclosure
We may update this Pricing Disclosure from time to time. Changes are effective when posted. Continued use of the platform constitutes acceptance of the updated disclosure.
Contact Information
Romain Berg dba CampaignCommander
113 South Monroe Street
Tallahassee, FL 32301
Support Email:
support@campaigncommanderapp.comPlatform access, acceptable use policies, and user responsibilities
How we collect, use, store, and protect your personal information
GDPR/CCPA compliance terms for processing personal data
Rules for email, SMS, voice, and mail communications
Pay-as-you-go billing, refunds, credits, and account cancellation