This Privacy Policy describes how Romain Berg, doing business as CampaignCommander, referred to as "Company," "we," "us," or "our," collects, uses, discloses, and protects information in connection with the CampaignCommander platform and website located at https://www.campaigncommanderapp.com.

By accessing or using our services, you agree to this Privacy Policy. This Privacy Policy should be read together with our Terms of Use and Data Processing Addendum.

Information We Collect

We collect information necessary to operate, secure, and improve the platform.

We do not intentionally collect sensitive personal information unless required to provide services or comply with law.

How We Use Information

We use information to:

• Provide, operate, and maintain the platform
• Authenticate users and secure accounts
• Deliver email, messaging, calling, and mailing services
• Enforce Terms of Use and platform policies
• Monitor performance, abuse, and compliance
• Process payments and invoices
• Respond to support requests
• Improve functionality and reliability
• Comply with legal obligations

We do not sell personal information.

Data Cleaning and Validation

If you use data cleaning, validation, or suppression tools:

• These tools are designed to improve data quality and deliverability
• Data cleaning does not verify consent or grant permission to contact individuals
• You remain responsible for lawful use of cleaned data

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain session integrity
• Remember preferences
• Analyze usage trends
• Secure the platform

You may disable cookies in your browser, but some features may not function properly.

Data Sharing and Disclosure

We may share information with:

• Service providers that support platform operations, including hosting, messaging, calling, mailing, analytics, and payment processing
• Legal or regulatory authorities if required by law or legal process
• Third parties in connection with a business transaction such as a merger or acquisition

All service providers are required to protect information and use it only to provide services on our behalf.

Data Retention

We retain information:

• As long as your account is active
• As needed to provide services
• As required to comply with legal obligations
• As necessary to resolve disputes and enforce agreements

You may request deletion of your account, subject to legal and operational retention requirements. Note that account deletion permanently forfeits any remaining account balance. See our Billing and Cancellation Policy for details.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information.

However:

• No system is completely secure
• We cannot guarantee absolute security
• You are responsible for maintaining account security

Your Rights and Choices

Depending on your location, you may have rights to:

• Access personal information
• Correct inaccurate information
• Request deletion of information
• Object to certain processing

Requests may be submitted to support@campaigncommanderapp.com. We may require verification before responding.

International Data Transfers

Information may be processed and stored in the United States or other jurisdictions where our service providers operate. By using the platform, you consent to such transfers.

Children's Privacy

CampaignCommander is not intended for individuals under the age of 18. We do not knowingly collect information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on our website. Continued use of the platform constitutes acceptance of the updated policy.

Contact Information